Shipping policy

Delivery takes place within the EU.

Shipping service provider:

Austrian Post AG

Shipping conditions (including VAT):

Austria:

Delivery time: 2-5 working days

Shipping costs = € 2.90

Order value from 30 € = free of charge

Germany:

Delivery time: 3-10 working days

Shipping costs = 4.90 €

Order value from 100 € = free of charge

Rest of the EU:

(Belgium, Bulgaria, Denmark, Estonia, Finland, France, Greece, Ireland, Italy, Croatia, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Sweden, Slovakia, Slovenia, Spain, Czech Republic, Hungary, Cyprus.)

Delivery time: 3-10 working days

Shipping costs = € 9.90

Order value from 150 € = free of charge

In the case of cross-border deliveries, additional taxes (e.g. in the case of an intra-community acquisition) and / or duties (e.g. customs duties) may arise in individual cases, which are to be borne by the customer.

Delivery times:

Your order will only be handed over to the shipping service provider on working days. Delivery times apply from the day following the payment order. No deliveries are made on Sundays or public holidays.

Additional Information:

After an order has been placed, it's packed and shipped according to the customer's specifications.

Orders are sent to the address given by the customer. The customer is responsible for the accuracy of this information.

If you have further questions, please contact us via email support@marcelriver.com or use our contact form.